FAQ

• The video or page does not play or display.

  Please try reloading the page or clearing the cache.
  Also, if you are viewing this site in an environment other than the recommended environment, you may experience problems.
  Please check the recommended environment below.

• There is a problem with the video playback. (It won't play, no audio, etc.)

  If there is no sound, please check the volume of your computer or smartphone's audio. Also, please make sure that the sound is not muted. In some cases, the video player may not display properly if there is still cache in your browser. Please try clearing your browser's cache.
  Also, if you are viewing the site in an environment other than the recommended environment, problems may occur.
  Please check the recommended environment below.

• Do I need to make a reservation to attend each lecture video?

  No, it is not necessary. If you register as a visitor, you will be able to attend each lecture without a reservation.

• How do I audit a Exhibitors Seminar?

  There are different ways to listen to the Exhibitors Seminar for each video.
  Some videos can be listened to by clicking on the play page, while others require an application for auditing.
  If you need to apply for auditing, please follow the instructions on the page to apply for auditing.
  If you are able to attend, you will receive an e-mail from the exhibitor at a later date.
  You can watch the Exhibitors Seminar from the URL in the e-mail.

• I'd like to attend a meeting. Can you tell me how?

  You can book a meeting through the "Meetings" link on the exhibitor information pages.
  Depending on the exhibitor, you can select wither a technical meeting at Pacifico Yokohama or an online meeting.
  Select your preferred date and time, and follow the information described on the page.
  Once your application has been approved, the exhibitor will send an email to your registered address.
  
  If you have asked to meet at Pacifico Yokohama, come to the exhibitor's booth by the arranged time.
  Join online meetings by clicking on the link in the email.
  * Meetings may not be available with some exhibitors. Thank you for your understanding.

• Are there any prohibited items when viewing videos?

  All lectures, technical information briefings, workshops, and exhibitors Duplication of video recordings, audio recordings, screen captures, or other secondary use such as reprinting or quotation is strictly prohibited. Legal action may be taken if this is discovered.

• About Viewing Videos and Downloading Materials

  You can view the videos and download the materials at any time during the exhibition. However, use by anyone other than the logged-in account holder is strictly prohibited. In addition, downloading of videos in an improper manner or secondary use of downloaded materials is strictly prohibited. Legal action may be taken if this is discovered.