Evolution of Monozukuri
On-Site Operation Support System that Combines the Metaverse with Generative AI


- Hitachi, Ltd.
- Hitachi Plant Services Co., Ltd.
This technology systematizes the core technologies below to integrate the information accumulated in the metaverse (virtual space) with generative AI into an AI agent.
➀Technology that enables root factor inference by building a knowledge base integrating design knowledge and expert procedures, and improving operational efficiency through context-based search of this knowledge base.
➁Technology that estimates current position from work site actual pictures and provides intuitive in-metaverse navigation using a tablet.
➂Technology that uses a multi-agent configuration to provide flexible, high-speed conversation functionality and suppress hallucinations (erroneous information).